Our 100% Assurance Policy
The number one question we receive is "How do I know I am getting back my Loved Ones cremains?"
At Lighthouse Crematory our Policies, Procedures, and Identification Process gives you 100% Assurance that the Cremains you receive are those of your Loved One. Working inconjunction with your Funeral Director, we have a multi-level; not double, triple, or even quadruple but Pentuple Redundancy Identification System.
You may have seen advertising that boasts "8 or 10 or 12 point Piece of Mind Identification system"
We however take our identification system 5 times further.
From the moment your Funeral Director arrives, they enter our Enclosed, Climate Controlled, and Secure Receiving area. We then review all identification paperwork supplied by you, "The Family" and your Funeral Director. We then record all of the identification data in 5 different locations:
1) On the originating paperwork.
2) On the Casket/or Alternative Container itself.
3) Into the Onboard Computer, of our State of the Art, enviromentally friendly, Equipment.
4) Into a separate Computer system and is saved into a separate server.
5) And, we still use the "Old School" Pen and Ink recording wheel that have been used for years.
Because the fully detailed explanation of our Identification process can be explicate and could make some people uncomfortable we ask that you contact us directly for a more detailed description.
And remember you are always welcome to stop by and take a tour of our facility.
